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SRG Asia Pacific Sdn Bhd
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Information Technology (IT) and Data Services

  SRG AP is the first contact centre in Asia that operates a third generation telephony system. We are able to provide clients with remote access to our system for monitoring and dynamic reporting capabilities. This provides our clients with the flexibility of monitoring our Customer Service Professionals in real-time, from the comfort of their own offices.

Additionally, clients who intend to operate their call centres on a smaller scale in-house can forego purchasing expensive full-featured Automatic Call Distribution (ACD) equipment. This results in a maintenance-free operation that increases up-time, minus the operational hassles.

Other IT services offered include:
 
Hosted / shared call centre services

Data update services

Database management

CRM software solutions

Technical support

Telephony Solutions
   
 
   

 


 


 


 


 
 
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Whats New:

 
  Our newest contact centre site is much larger & located in the heart of the golden triangle.  
 
     
 
  We are currently exploring newer industries while expanding our existing ones. Come join the SRG AP family!
 
 
 

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Testimonials :

  “For the past several years, we have been working with SRG AP on different projects from Inbound Technical Support and Customer Service to Outbound Telemarketing and Customer Loyalty programs and everything in between.  Because of their professionalism, commitment and performance we continue to award SRG AP with additional projects and increased call volume.  One thing that stands out as strengths for SRG AP is their ability to adapt quickly, be flexible and focus on the business.  We look forward to many more years of doing business together with SRG AP.”
 

-Maxis

 
 
 

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Contact Us
SRG Asia Pacific Sdn Bhd (385851-P)
Suite 1B-3A Level 3A Block 1B,
Plaza Sentral, Jalan Stesen Sentral 5,
50470 Kuala Lumpur, Malaysia.

Tel: +603 2096 6688
Fax: +603 2261 4042
Email: inquiry@srgasia.com.my

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